By using the 9-1-1 ECC Feedback Portal ("Citizen Feedback Pilot") you agree to these terms. If you do not agree, do not use it.
What this is
A post-call satisfaction survey pilot for Manatee County's 9-1-1 Emergency Communications Center, built and run independently by Joel Rodriguez. It is not an official Manatee County system, and it is not affiliated with or authorized by Manatee County government. Any reference to the county describes who the survey is about, not who operates this tool.
This is not for emergencies
This portal only ever sends a short satisfaction survey after a call has already been handled. It cannot see, respond to, or route real emergencies. If you need help right now, call 9-1-1 — do not reply to a survey text expecting a response.
Your access
There's no account to set up. Access is a one-time link texted to a phone number tied to a specific call. Don't share your link — it's meant for you, and it expires 48 hours after it's sent.
Availability
This is a pilot. It may be unavailable, change, or be discontinued at any time, with or without notice, and your response history may be lost if that happens.
No warranty
The tool is provided "as is," without warranties of any kind. Content may contain errors. To the extent the law allows, Joel Rodriguez is not liable for any loss arising from its use.
Governing law
These terms are governed by the laws of the State of Florida.